Return Policy

You can return any item within 7 days after receiving items for a refund

We take pride in our reputation for quality and value. If for any reason you are dissatisfied with a purchase we’ll assist you with a prompt refund. Returns will be accepted up to 7 days from the day you have received it .

In all cases, the items returned must be in their original(new) condition, which includes tags and any packaging with all paperwork, parts and accessories to ensure credit. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.(or will be subject to additional charges at our discretion.)

The goods are your responsibility until they reach our office. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Your refund will be processed and a credit will be automatically applied to original method of payment. This credit will not include any original shipping charges.(Except in the case of Damaged or Defective items).
You may also check the status of your return by logging into your account and viewing your order history. We will email you a receipt confirming the credit!

 

Return Shipping

1. Let us know through e-mail that you would like a refund
2. Pack the item(s) securely in the original product packaging. Please include all paperwork. All products must be returned in good condition, to ensure full credit.
3. Before sending your return shipment, please remove all extra labels from the outside of the package.
4. Send the return package to the following address:

Ship to : Kong Bean
307-3 ho, Donggok Plaza
506-1, Geomam-dong
Incheon Seo-gu  404-842
Korea, South

 

- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- It is recommended that you use Insured Parcel Post for your return.
- Keep the Return Tracking Number for your return package to monitor delivery status.
- To receive credit, items must be returned within 45 days of delivery.
- You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
- Credit for gift returns will be issued to the original purchaser.